FAQ

Be Sharp - Frequently Asked Questions (FAQ)

General Information

1. What is Be Sharp? Be Sharp is a modern wellness brand that blends ancient symbolism with creative self-expression. We offer a unique range of products, including temporary tattoos, mandala-inspired activewear, and digital resources designed to inspire mindfulness, creativity, and personal growth.

2. Where is Be Sharp based? Be Sharp is registered in Wyoming, USA, but we serve customers worldwide through our online store.

Products

3. What products do you offer?

• Inked Intentions Tattoos: Temporary tattoos inspired by ancient symbols for personal growth and transformation.
• Mandala Magic Clothing: Activewear featuring the Flower of Life design, including leggings and bras, that encourages creativity and self-expression through coloring.
• Digital Resources: E-books, coloring pages, and companion guides for deepening your understanding of symbolism and mindfulness.

4. Are the fabric markers included with the Mandala Magic clothing line? Yes, each purchase of Mandala Magic leggings or bras includes a set of permanent fabric markers, a digital Flower of Life coloring page, a printable mandala coloring book, and an e-book on the Flower of Life.

5. Are the tattoos safe and non-toxic? Yes, our tattoos are made with skin-safe, non-toxic materials, suitable for most skin types.

6. Are your temporary tattoos safe and do the tattoos or markers cause any skin reactions? Our tattoos are FDA-certified and safe for most skin types. However, if you have sensitive skin, it's recommended to conduct a patch test before full application.

7. How long do the temporary tattoos last? Our tattoos typically last between 4-10 days, depending on placement and care. Avoid excessive rubbing, hot water, and oils to extend their longevity.

8. How do you apply the tattoos? For Temporary Tattoo Application instructions click HERE. 

Product Information

9. What makes Be Sharp's clothing unique? Our Mandala Magic Collection features customizable clothing designed for creativity and mindfulness. Each piece includes permanent fabric markers, allowing you to create wearable art that reflects your individuality.

10. What size should I buy? If you’re not quite sure which size is right for you, refer to our size guides. They’re located underneath the available sizes for each of our products.

12. How do I care for my colored clothing?

• Dry naturally for 24 hours before washing.

• Wash the garment separately for the first three washes to prevent bleeding.

• Use a gentle cycle with cold water for the best results.

13. What should I do to prevent ink bleeding while coloring? Place a protective barrier, like cardboard or a thick cloth, underneath the fabric to prevent ink bleed-through onto your working surface.

14. Are there safety instructions for the markers?

• Children should always be supervised by a competent adult while using the markers.

• Markers are not suitable for children under 5 years due to small parts that could pose a choking hazard.

• Keep markers capped when not in use to prevent drying.

• Store markers horizontally.

• Test the markers on a small, inconspicuous area of fabric first to check the color's appearance.

Certifications

15. What certifications and safety standards do your products meet?

• Fabric Markers:

  • LHAMA Compliant: Our markers comply with the Labeling of Hazardous Art Materials Act (LHAMA) and meet ASTM D-4236 standards. This means they are safe for artistic use and are labeled for any hazardous content.
  • CPSIA Compliant: Tested for lead and phthalates, ensuring safety for use by children aged 3 and above.
  • California Proposition 65: Free from lead and harmful phthalates as per the latest testing requirements.
  • Persistent, Bioaccumulative, and Toxic (PBT) Chemicals: Our markers passed all tests under US EPA standards for toxic substances.

• Temporary Tattoos:

  • FDA Registered: Our tattoo products are FDA registered, ensuring they meet the highest safety and quality standards.

• Clothing: Manufactured in facilities certified with:

  • • ISO9001 & ISO14001 for quality and environmental management.

    • Oeko-Tex Standard 100 ensuring textiles are free from harmful substances.

    • Global Recycled Standard (GRS) promoting eco-friendly production.

    • Bluesign for sustainable textile production.

    • Sedex & BSCI for ethical and social responsibility.

    • SGS Flame Retardant Test ensuring fabric safety.

  16. What does "Bluesign Certified" mean? Bluesign certification ensures that textiles are produced with the lowest possible environmental impact, adhering to rigorous chemical safety standards.

  17. Are your materials eco-friendly? Yes, we use GRS-certified recycled materials and fabrics tested for safety and sustainability.

Shipping & Delivery

18. Do you offer free shipping? We offer free standard domestic shipping within the contiguous United States. Please note that shipping to Alaska, Hawaii, and U.S. territories is not included in free shipping and will incur a standard fee.

19. Do you ship internationally? Yes, we ship internationally. Shipping rates and times vary based on the destination. Canadian orders and other international orders will be calculated at checkout.

20. How long does shipping take?

• Domestic (Contiguous USA): Standard shipping takes 5-8 business days.
• Alaska, Hawaii, and U.S. territories: 7-10 business days.
• Canada and International: 10-15 business days.

21. Do you provide tracking for orders? Yes, all orders will be provided with a tracking number once shipped.

Returns & Exchanges

22. What is your return policy? We accept returns within 30 days of delivery for unused, unworn, and unopened products. For hygienic reasons, tattoos cannot be returned once opened.

23. How do I initiate a return? Please visit our Return Portal to initiate your return. Follow the steps to process your return or exchange quickly.

24. Are returns free?

• Domestic Returns (USA): Domestic return shipping is covered for eligible returns within the contiguous United States.
• International & Excluded U.S. States (Alaska, Hawaii, U.S. territories): Customers are responsible for return shipping costs.

25. Are there return exclusions?

• Customized or colored items cannot be returned unless defective.

• Used markers cannot be returned for hygiene reasons.

26. Can I cancel my order? We completely get it, we change our minds too! While we wish could, once an order is placed, we are unable to alter or cancel it at this time. We hope to have a cancellation window one day in the future.

Should the item(s) not work out, make sure to exchange for a preferred style or return for a refund. As a reminder, domestic return shipping is free.

Subscription, Pre-Orders, and Special Offers

27. Do you offer subscriptions? Currently, we do not offer subscriptions. However, stay tuned for future announcements.

28. Do you offer pre-orders? Yes, certain limited collections are available for pre-order. Payment terms will be specified at checkout.

29. What if I want to cancel a pre-order? You can cancel a pre-order that has not yet been fulfilled. Once fulfilled, the standard return policy applies.

Customization & Care

30. How can I customize my Mandala Magic activewear? Use the included fabric markers to color the designs on your activewear. This is a fun, mindful way to make your activewear uniquely yours.

31. How do I care for my customized clothing?

• Wash inside out in cold water on a gentle cycle.
• Air dry or tumble dry low to preserve the coloring.
• Do not bleach or dry clean.

Sustainability & Ethical Practices

32. What steps do you take towards sustainability? We focus on eco-conscious materials, ethical manufacturing, and minimizing waste. Certifications like GRS, Bluesign, and Oeko-Tex ensure these standards are met.

33. How do you ensure ethical manufacturing? Our factories undergo regular audits and comply with Sedex and BSCI standards for fair labor and safe working conditions.

Contact & Support

34. How can I contact Be Sharp? You can reach us via email at info@be-sharp.co for any inquiries.

35. How can I stay updated on new launches and offers? Subscribe to our newsletter or follow us on Instagram, Pinterest, and LinkedIn for the latest updates.

If you have more questions, feel free to reach out to us through our Contact Page. We're here to help!